AI service

AI Agents for Odoo and ERP

We build AI agents that work directly with your Odoo or other SaaS ERP data, so routine entries, lookups and follow-ups happen without manual clicks.

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Definition

What is an Odoo AI agent?

An Odoo AI agent is an AI agent connected to your Odoo database through Odoo's external API. It can read and write records, such as leads, sales orders, vendor bills and stock moves, within the access rights you give it. People can ask it questions in plain language or have it run routine ERP processes, and the same pattern works for other SaaS ERPs that provide an API.

An ERP holds the truth about your business, but getting data in and out of it takes a lot of manual work. Odoo is a modular ERP covering CRM, Sales, Inventory, Purchase, Accounting, Manufacturing, Helpdesk, HR and more, and it exposes an external API. Growmerz builds Odoo AI agents that use that API to read and write records under a dedicated user with the right access rights. Staff can ask questions in plain language, and routine documents get created, checked and followed up automatically. The same approach applies to other SaaS ERPs that offer an API.

Use cases

What it can do for your team

  • Sales orders from email

    Reads an order request, matches the customer and products, and creates a draft quotation or sales order for approval.

  • Vendor bill entry

    Extracts details from supplier invoices, matches them to purchase orders and creates draft vendor bills for your accountant to review.

  • Inventory and stock questions

    Staff ask what is in stock, where it is and what is on order in plain language, and get an answer from live data.

  • CRM lead follow-up

    Qualifies new leads, updates the pipeline stage, schedules activities and drafts follow-up messages.

  • Helpdesk ticket triage

    Classifies new tickets, assigns them to the right team and suggests a reply based on past resolutions and your documentation.

  • Reporting on request

    Answers questions such as sales by product or overdue invoices by customer, without anyone exporting a spreadsheet.

Outcomes

What changes for you

  • Less manual data entry in your ERP
  • Answers from live ERP data in plain language, without building a report
  • Cleaner records, because entries are checked as they are created
  • Faster follow-up on leads, orders, bills and tickets
  • Access is controlled through the ERP's own permissions

How it works

From first call to a system you can rely on

  1. 01

    Map

    We review the ERP apps you use, the processes that take the most manual effort and the records each one touches.

  2. 02

    Build

    We build the agent against a test copy of your database, using a dedicated ERP user with only the access rights it needs.

  3. 03

    Launch

    The agent goes live creating drafts and suggestions first. Your team confirms records before anything is posted or sent.

  4. 04

    Improve

    We check its work against real usage, tighten the rules and extend it to more apps and processes.

Stack

Tools we commonly work with

We choose tools to fit the task and your existing systems, not the other way round.

ERP connection
Odoo external API (XML-RPC / JSON-RPC)WebhooksOther SaaS ERP APIs
Language models
OpenAI GPTAnthropic ClaudeGoogle GeminiOpen-source models
Orchestration
LangChainLangGraphn8nCustom Python
Knowledge
Vector databasesRetrieval-augmented generation (RAG)

FAQ

Common questions

Can AI agents work with Odoo?

Yes. Odoo provides an external API that lets outside software read, create and update records. An AI agent connects through that API with its own user account, so it can only see and change what that user's access rights allow.

Which Odoo apps can an agent work with?

Any app whose records are reachable through the API, which covers the common ones such as CRM, Sales, Inventory, Purchase, Accounting, Manufacturing, Helpdesk and HR. During the free AI audit we look at the apps and customisations in your own database and confirm what is possible.

Is it safe to let an AI agent write to our ERP?

It is when access is designed carefully. We give the agent a dedicated user with limited access rights, have it create drafts instead of posting final records, log every action and keep a person in the approval step for financial or customer-facing documents.

Does this work with ERPs other than Odoo?

Yes. The same approach applies to other SaaS ERPs that offer an API. What an agent can do depends on what that API exposes, which we check before quoting any work.

Do you need to modify our Odoo installation?

Often not. Many agents run outside the ERP and connect through the external API, so your installation stays as it is. Where a custom module or field would make the result better, we explain why and agree it with you first.

Other services

Find out what this could take off your plate

Book a free 30-minute AI audit. We map the manual work, tell you what can be automated and what it would involve.

Book a Free AI Audit